FAQ
Free Welcome Day of Play and Evaluation for New Clients
We can’t wait to welcome your pet to their new home-away-from-home.
We’re so sure you’ll both love it here, we offer the first day of play free!
Discount subject to availability and cannot be combined with other offers. Discount applies to first-time customers only and is valid for any lodging or daycare accommodation selected.
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How do I enroll my dog at Perfect Pooch?
Here at Perfect Pooch, we require all of our dogs to pass a temperament evaluation prior to using our services. In order to set up an evaluation time, please call us at to schedule an appointment. Please remember to bring current vaccination records and feel free to print and bring along a completed New Client Intake Packet, which can be located on the Booking page. Here at Perfect Pooch, we require all of our dogs to pass a temperament evaluation prior to using our services. In order to set up an evaluation time, please call us at 610-337-7698 to schedule an appointment, or here to contact us via email.
What does the temperament evaluation entail?
Because your dog’s safety is our number one priority, we require a basic temperament evaluation for all new dogs. The evaluation consists of observation of your dog interacting with other dogs in the play yards to ensure they are friendly and responsive to our staff. We will need your dog to remain with us for approximately three hours to get a good idea of their play style and energy level, we encourage you to take advantage of this free day and allow your dog to play up until our closing time. At the time of your dog’s evaluation we will also offer you a tour of our facility so that you can see where your pet will play and rest. We do require a $20 deposit to hold your spot. This deposit will be refunded when you attend your scheduled evaluation or if you cancel at least 48 hours in advance.
How much does the evaluation cost?
The evaluation itself is completely free. However, we do require a $20 deposit to hold your spot. This deposit will be refunded when you attend your scheduled evaluation or if you cancel at least 48 hours in advance.
Does my dog have to be neutered/spayed?
If a dog is displaying unwanted behavior in relation to not being spayed/neutered before the one year mark, we reserve the right to ask you not to come back until they are spayed/neutered. When they do come back after the surgery, they will be re-evaluated to see if they can get back into playgroup.
What vaccinations do you require?
What is a typical day at Perfect Pooch like for my dog?
What happens when there is inclement weather?
Where does my dog sleep at night?
What should I bring with my dog when I drop him off for boarding?
Unfortunately, we cannot accept toys, beds/blankets, or bones. We do our best to maintain a safe environment for your dog during his/her stay and take all necessary precautions. While your dog may be comfortable in your own home, he/she could become anxious overnight and begin to chew at those items causing a choking hazard. *Accommodations will be applied for elderly or injured dogs.